
FAQ
Find your answers here
What does GOATI stand for?
“Greatest of All Time Inspiration.” Because we are here to inspire and empower individuals to push beyond their limits. Read more about it in 'The Mission' page.
How do I place an order?
Placing an order with GOATI is easy! Simply browse our product categories, select the items you want, choose any customization options (if available), and add them to your cart. Once you're ready, head to checkout to complete your order with secure payment options.
How do I know what size to order?
Each product page includes a detailed size guide. Our fits are true to size unless otherwise noted.
Where do you ship?
We ship worldwide! Rates and delivery times are shown at checkout.
How long does shipping take?
3–7 business days for U.S. orders on most products. For some products and International shipping times vary.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery directly on our shipping carrier’s website.
What is your return and exchange policy?
We want you to be happy with your purchase! If your order arrives damaged, defective, or incorrect, please contact us within 7 days for a replacement or refund.
As all products are made to order, we can’t accept returns or exchanges unless there’s an issue with your order.
If you're in the European Union, you can cancel your order within 14 days of receiving it, as long as the item is unused and in its original condition (excluding personalized items).
For full details, please see our Return & Refund Policy. If you need assistance, reach us at goatinspirationshop@gmail.com.
Are your products limited edition?
Some drops are. If it says “limited” in the product name—it won’t restock. Grab it while it’s live.
How can I contact customer service?
If you have any questions or need assistance, our customer service team is here to help! You can reach us by email at goatinspirationshop@gmail.com or through our Contact Us page. We aim to respond to all inquiries within 24–48 hours.
Can I sign up for updates or promotions?
Yes! Stay connected with us by signing up for our newsletter. You’ll get the latest updates on new product releases, special promotions, and motivational tips right to your inbox. Simply enter your email address at the bottom of our homepage.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.